Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Pharm Exec: Securing safety net drug access and support

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

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National polling shows that nearly half of adults in the US find it difficult to afford their healthcare costs. High costs are also the reason that some adults delay getting the care they need. This is why charitable patient assistance foundations, like PAN, exist.

In this column for Pharmaceutical Executive, PAN’s Chief Compliance and Privacy Office Mia Harmon explains the history of charitable patient assistance and the regulations and compliance rules that govern these foundations. She also discusses best practices for evaluating and working with foundations.