Our impact

Since our founding, PAN has provided life-changing support to more than one million people with life-threatening, rare, and chronic diseases.

By providing them with the financial assistance they need to help with their out-of-pocket prescription medication costs, the people we serve have one less thing to worry about on their healthcare journey.

$4 billion

provided in life-changing copay assistance

1.6 million FundFinder

notifications sent alerting people to available funds

9.1 million claims

processed to pay for out-of-pocket medication costs

By the time I had the wonderful news from PAN, I had already called my specialty pharmacy and told them to terminate my prescription and was prepared to go without medication.

Patricia Reeser, PAN grant recipient

Increased medication adherence

Our annual survey finds that PAN’s support helps patients take their medications as prescribed, afford their other medical bills and expenses, reduce their family’s stress, and improve their overall quality of life.

Before receiving copay assistance:

Grey pill bottle icon

50+ percent

of PAN’s grant recipients reported skipping doses or not taking medications as prescribed.

After receiving copay assistance:

Pink pill bottle icon

96 percent

of PAN’s grant recipients reported that PAN’s
copay assistance helped them take their medications as prescribed.

The relief offered by PAN’s financial assistance is universally felt among PAN grant recipients and healthcare providers alike. Our annual survey finds that 9 out of 10 healthcare providers agree that PAN’s assistance programs improve quality of life, decrease stress for the whole family, make grant recipients more likely to take their medications, and improve overall health.

Improved health outcomes

Social drivers of health—such as access to transportation—can impact health outcomes. That’s why our transportation fund helps PAN grant recipients access affordable and reliable transportation to and from activities that improve their overall health outcomes. These activities could include medical appointments, visits to the pharmacy, attending support groups, or trips to the grocery store.

Those who enrolled in our transportation fund experienced many benefits from increased medication adherence to increased attendance for medical appointments.

52 percent

increase in medication adherence

34 percent

increase in filling prescriptions at the pharmacy

29 percent

increase in attending medical appointments

Impact beyond financial assistance

PAN recognizes that those seeking copay assistance often face challenges beyond their financial concerns. To provide additional support, we partner with leading national advocacy groups—known as alliance partners—to provide services like disease-specific education, community support, and insurance information.

Everyone who reaches out to PAN for financial assistance can choose to connect with one of our alliance partners to ensure they are receiving the support and services they need, whether they receive funding from PAN.


alliance partners in our network


people connected with our alliance partners

70 percent

of people at PAN who say they need support beyond financial assistance

Improved healthcare access and affordability

PAN is uniquely positioned to champion common sense policies to lower out-of-pocket costs and increase healthcare access. Alongside our community of partners and allies, PAN advocates for long-term policy solutions aimed at addressing healthcare access, affordability, and equity.

15 position statements

recommending policies

5 coalitions

advocating for change

75+ policy letters

sent to Congress

Legislative victories

For years, PAN has advocated for commonsense reforms to make prescriptions and vaccines more affordable for people with Medicare Part D insurance. Though Medicare helps adults afford their healthcare, the out-of-pocket costs often total in the thousands or even tens of thousands. Medicare beneficiaries have historically been the only insured group in the U.S. who were not protected by an annual limit on their out-of-pocket responsibilities – until the Inflation Reduction Act. Through the efforts of PAN and the wider patient advocacy community, six patient-centered reforms were passed into law in August 2022.

Timeline graphic of Medicare reforms from 2023 to 2025