Beginning June 26 at 5:30pm ET, PAN’s call center and portals will be closed as we transition to the new unified TotalAssist program. We encourage you to complete any enrollments, grant management tasks, or time-sensitive claim submissions prior to June 26. (Note, our contact center will also be closed on Friday, June 19 in observance of Juneteenth.)
Our new call center and TotalAssist portals will be available again starting July 1 at 8:30am ET. All active and recently expired (January 1, 2026, or later) PAN legacy grant information will be available again on July 1 via the TotalAssist portal. The new portal can be found at TotalAssist.org. The call center can be reached by calling toll free, 866-512-3861.
Puedes hablar con un representante en español para aplicar por teléfono. Llame al 1-866-316-7263, de lunes a viernes, de 9:00 a.m. a 5:30 p.m., hora del Este. En la grabación, presione 2 para hablar con alguien en español.
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