Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.
Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.
Where to find information during our transition:
- About the merged organization: uniting.patientadvocate.org
- Financial assistance: totalassist.org
- Additional direct patient services and resources: patientadvocate.org
- Education: panfoundation.org and education.patientadvocate.org
- Clinical trials education: clinicaltrials.panfoundation.org
- Advocacy: npaf.org
- Research: patientinsightinstitute.org
Contact us with media inquiries, request a speaker from our healthcare access experts, and learn about the research and insights the Patient Advocate Foundation can provide for you.
Whether you’re a journalist working on a story or an event organizer planning a panel, our experts bring insight, patient experiences, and data-driven research to the national conversation around healthcare navigation, access, and affordability.
We regularly work with media outlets to provide interviews, patient perspectives, research, and to participate in dozens of speaking engagements every year on healthcare access and affordability issues.
Areas of expertise
Healthcare topics
Our team can provide commentary, speaking engagements, and background briefings on a wide range of healthcare topics. Below are just a few of the key areas we cover:
Financial assistance and case management
- Why case management and patient financial assistance programs are needed
- Understanding available case management and financial assistance resources
- Patient Advocate Foundation case management financial assistance programs
- Navigating financial assistance and resources beyond our organization
Healthcare navigation, access, and affordability topics
- Access challenges for people living with chronic diseases and underserved populations
- Health literacy and patient education
- Navigating health insurance and pharmacy benefits
- Denials and appeals
- Disability and workplace protections
- Utilization management, including step therapy and prior authorization
- Clinical trial access, representation, and patient experience
- Copay accumulators and copay maximizers
- Alternative funding programs
- Financial toxicity in healthcare
- Social drivers of health
- Person-centered care
- Self advocacy and self-care
Patient Insight Institute
The Patient Insight Institute is built on PAF’s rich 30-year history of service, experience, and data. We ensure healthcare change is informed by the whole patient experience by partnering with research, healthcare, and policy leaders to generate patient-centered evidence and integrate the patient perspective into projects — giving voice to those who have been historically under-represented
Patient insights and experiences
We help connect you with compelling, human-centered patient stories that highlight issues like affordability, insurance complexity, and treatment access.
You can also learn more about the members of our Patient & Family Advisory Council, where patients share lived experiences and help shape the direction of our work.
Submit a media inquiry or request a speaker
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If you’re covering healthcare affordability and patient access issues, our team is ready to support your reporting with expert interviews, data from our research center, or introductions to patients with lived experience.
This form is intended for journalists, editors, or producers seeking interviews, expert commentary, or background materials. Please include your deadline, and we’ll respond as promptly as possible.
Media inquiry
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Planning a conference, webinar, or event? Our experts regularly speak at national and community events on healthcare access issues.
This form is for organizations looking to invite a PAN Foundation expert to speak at a live or virtual event. Please provide details, and we’ll follow up within 1–2 business days.
Speaker request
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For other inquiries, please visit our “Contact us” page.