The PAN portal is temporarily offline and will re-open at 8:00am ET on Wednesday, February 21, 2024. Our contact center will open at 10:00am ET on Wednesday, February 21, for staff training. We apologize for the inconvenience and appreciate your patience.

Additional funding and renewal grants

Understand the difference between additional funding and renewal grants, and when and how to apply for each grant

Additional funding and renewal grants sound similar, but they are different in a few ways.

You can apply for additional funding within the same initial 12-month grant eligibility period if you run out of funds and your balance is $0. Additional funding applies only to copay and health insurance premium grants.

You can apply for a renewal grant within 30 days of the end of your initial 12-month eligibility period to start a new 12-month eligibility period if the fund is open. Renewal grants apply to all types of PAN grants: copay, health insurance premium, and transportation.

Additional funding

Additional funding is only applicable to copay and health insurance premium grants.

If your current PAN grant balance is $0 but you need more money to pay for medication before your eligibility period ends, you can apply for additional funding for yourself or for your patient if the fund is open. If approved, you will be able to use the additional funds during the rest of your eligibility period.

Find out if you’re eligible

To qualify, your current grant balance must be $0 and the disease fund must be open.

If the disease fund is closed, join the wait list so you can be notified when funding is available. When you receive the wait list confirmation email, please note your wait list ID number—you will need this when you apply for additional funding.

When to apply

You must apply for additional funding while your initial 12-month eligibility period is still active and has not ended yet.

How to apply

The easiest and fastest way to apply for additional funding is to log in to your PAN portal account. If the patient’s grant balance is $0 and the eligibility period is still current, you can apply for additional funding.

Apply online through your PAN portal anytime, or call us at 1-866-316-7263 Monday through Friday, 9 a.m. to 5:30 p.m. ET, to apply by phone.

Renewal grants

Renewal grants are applicable to all types of PAN grants: copay, health insurance premium, and transportation.

If the 12-month grant eligibility period has ended, or is about to end within 30 days, and you need money for another 12 months, you can apply to renew the grant for yourself or on behalf of a patient if the disease fund is open. If a renewal grant is approved, a new 12-month eligibility period begins.

Find out if you’re eligible

To qualify, the disease fund must be open.

If the disease fund is closed, join the wait list so you can be notified when funding is available. When you receive the wait list confirmation email, please note your wait list ID number—you will need this when you apply to renew your grant.

When to apply

You can apply to renew your grant up to 30 days before the current grant period ends, even if there is a grant balance remaining. You can also apply after the first grant period has ended.

How to apply

The easiest and fastest way to apply to renew your grant is to log in to your PAN portal account. If you are eligible, you will be able to apply to renew your grant.

You may need to take any other actions, such as income verification or health insurance premium verification, for a renewal grant. Please note the instructions in the portal.

Apply online through your PAN portal anytime, or call us at 1-866-316-7263 Monday through Friday, 9 a.m. to 5:30 p.m. ET, to apply by phone.

If your grant was not approved

If you are not approved for additional funding or a renewal grant, we will refer you to other organizations that may be able to help. We also encourage you to sign up for FundFinder, a web-based app where you can follow any fund you want and get notified immediately when funding is available for programs at nine charitable foundations.

We also offer an appeals process that may be used in extenuating circumstances. Contact us online, or call 1-866-316-7263, Monday through Friday, 9:00 a.m. to 5:30 p.m. ET, if you would like to learn more.