PAN portals

How to use our self-service portals to manage grants, check grant and patient information, and manage claims and payments

Portal logins

Patient portal
Provider portal
Pharmacy portal

What’s in a portal account

You can log into your PAN portal 24/7 to:

  • Apply for and renew grants for yourself or your patients
  • Check grant information like grant balances, eligibility dates, claims status, and medication coverage
  • Submit claims
  • Update contact information for you or your patients
  • Ask for a replacement PAN ID card
  • Sign up for your disease fund’s wait list to be notified when it opens
  • Get referrals to other patient financial assistance programs
  • Connect with education and support services
Learn about managing grants
View guides to submitting claims

Create a new portal account

For patients with an existing grant

  1. Visit panapply.org and click “log in” or go directly to the login page. Bookmark your login page for easy access.
  2. At the log in page, click the log in link, then “Don’t have an account? Register Now”
  3. Fill out the registration information including:
    1. Member ID or social security number
    2. Patient name and date of birth
    3. Email address
  4. Using the temporary password from your registration confirmation email, log into your portal account and update your password within 24 hours.

For healthcare professionals

Providers and pharmacies can use the PAN Foundation’s online portal to enroll patients, review grants, submit claims, and send us secure messages. Please note that any other parties, such as health insurance companies and those affiliated with manufacturers, will be denied access.

  1. Go to your relevant portal. Bookmark your login page for easy access.
    1. Provider portal
    2. Pharmacy portal
  2. At the log in page, you have two options:
    1. Under the “Sign In” button, click the link for “Don’t have an account? Register now” or
    2. In the top menu click the “Register” link
  3. Check that you agree with the terms and conditions and click “Start Registration”.
  4. Fill out the registration information.
  5. Using the temporary password from your registration confirmation email, log into your portal account and update your password within 24 hours.
Learn how to create an account and begin using the provider and pharmacy portals.

How to log into your portal account

Visit your relevant portal and sign in using your username (email) and password. Bookmark your login page for easy access.

Linking patient accounts

In the provider and pharmacy portals, you can now link patients to your account in just a few simple steps. We provide a visual step-by-step guide for linking a patient account to your provider or pharmacy account.

Learn about linking patient accounts

Checking your grant balance

You can check the balance of a grant anytime, 24/7, in two ways:

  • Log in to your PAN portal online.
  • Use our self-service option by calling 1-866-316-7263 and pressing 1 when prompted. You’ll need to provide the patient’s PAN member ID and date of birth.

Portal guides

We created short how-to guides to take you through the steps of creating PAN portal accounts, how to log in to portals, how to use portals for managing and applying for grants, and more—showing you where to click and what information to fill out. Guides are provided as PDFs that you can review and download.

View PAN portal guides

Contact us

For help with accessing your portal, contact us or call us at 1-866-316-7263, Monday through Friday, 9:00 a.m. to 5:30 p.m. ET.

Contact us