Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Managed Healthcare Executive: Chronic health conditions and access to care

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

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Across the country, adults with chronic illnesses are struggling to access care and afford their treatment, according to the PAN Foundation’s inaugural State of Patient Access report.

A recent article by Managed Healthcare Executive discussed the key findings of the new report, which grades various aspects of the healthcare experience, including affordability of prescription medications and relationships with healthcare professionals. The report also examines how barriers vary across populations.

Across all demographics and communities surveyed for the report, access to care received a grade of C+.

PAN’s Chief Mission Officer Amy Niles told Managed Healthcare Executive that access to care is the greatest challenge facing patients today.

“The time for policymakers to act is now,” she said.