The PAN portal is temporarily offline and will re-open at 8:00am ET on Wednesday, February 21, 2024. Our contact center will open at 10:00am ET on Wednesday, February 21, for staff training. We apologize for the inconvenience and appreciate your patience.

Extra Help program document checklist

Use this interactive checklist to track key documents and stay organized as you prepare to apply for the Extra Help program.


List of documents to have ready

The following is a list of documents that you may need to access to submit an application for Medicare’s Extra Help program, also known as the Low-Income Subsidy program (LIS). You may not have, or need, some of these documents. Check off each item as you obtain it and ensure that you are accurately reflecting your income and assets on your application. If you need help obtaining any of these documents or have questions about their use, contact your local State Health Insurance Assistance Program (SHIP) office.

Banking and investment
Additional benefits

Ready to apply?

If you're eligible, start your application on the Social Security Administration's website.

Have questions?

Your local State Health Insurance Assistance Program office is standing by to provide free, unbiased advice and assistance.