Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.
Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.
Where to find information during our transition:
- About the merged organization: uniting.patientadvocate.org
- Financial assistance: totalassist.org
- Additional direct patient services and resources: patientadvocate.org
- Education: panfoundation.org and education.patientadvocate.org
- Clinical trials education: clinicaltrials.panfoundation.org
- Advocacy: npaf.org
- Research: patientinsightinstitute.org
List of documents to have ready
The following is a list of documents that you may need to access to submit an application for Medicare’s Extra Help program, also known as the Low-Income Subsidy program (LIS). You may not have, or need, some of these documents. Check off each item as you obtain it and ensure that you are accurately reflecting your income and assets on your application. If you need help obtaining any of these documents or have questions about their use, contact your local State Health Insurance Assistance Program (SHIP) office.
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Ready to apply?
If you're eligible, start your application on the Social Security Administration's website.
Apply for Extra Help -
Have questions?
Your local State Health Insurance Assistance Program office is standing by to provide free advice and assistance.
Find help -