How to use the provider and pharmacy portals

Quick, step-by-step guides to help you navigate our portals

The fastest and easiest way to apply for assistance and manage your patients’ grants is to use our provider and pharmacy portals.  

We created short how-to guides to take you step by step through creating an account, submitting a grant application, and more—showing you where to click and what information to fill out.

Especially during the busy season, these guides will help you navigate our portals so you can quickly access what you need.

If your question is not covered in the how-to guides, portal webinars, or our provider and pharmacy FAQs, you can always contact us. 

How to create a portal account

Read the guide

How to enroll patients

Read the guide

How to link patients to your portal account

Read the guide

How to use secure messages

Read the guide

How to renew a grant or apply for a second grant

Read the guide

How portal administrators can manage users

Read the guide

Provider resources

Pharmacy resources

Navigating the disease fund wait list

Other resources