Pharmacy billing guide

The information previously found in our pharmacy billing guide can be found on the pharmacy claims and billing page. Additional information about claims denial reasons and remediation, as well as a list of Rx Group numbers, can be found on our claims help resources page.

For claims and billing help, message PAN through your PAN portal account, or call us at 1-866-316-7263, Monday through Friday, 9:00 a.m. to 5:30 p.m. ET. You can also submit an inquiry via our website.