Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Impact of out-of-pocket costs at the start of the year among Medicare beneficiaries

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

Executive summary

In February 2020, we conducted a national survey of 1,002 seniors on Medicare with prescription drug coverage through Medicare who are currently taking prescription drugs and have been diagnosed with a chronic conditions. The survey revealed that seniors, especially those with high out-of-pocket costs, are worried about prescription drug prices and what they will have to pay out of pocket. Download the executive summary to learn more.

Infographic

Seniors are making decisions they shouldn’t have to in order to afford prescription drugs. This infographic highlights the difficult choices seniors reported making when it comes to affording medications.