How to navigate the Patient Portal

Simple, step-by-step guides to help you through the portal

The PAN Patient Portal is a self-service, web tool that allows patients or their caregivers to check eligibility, apply for grants, and review grant information online and in real-time. This completely free service makes it easy for patients to manage their grants.

Have a question about the portal or need a little extra help navigating this online system? We can help!

We created these how-to guides to take you step by step through the process of creating an account, applying for a grant, and more—showing you where to click, what information to fill out, and what the pages should look like as you go. If you have a question not covered by the Help Center or the how-to guides, you can always contact us.

How to create an account and apply for a grant for new patients

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How to create an account for existing patients

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How to log in

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How to renew a grant

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How to sign up for a wait list if a disease fund is closed

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How to apply for a fund from the wait list

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