Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

The Hill: Getting to treatment should be the least of a patient’s worries

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

In 2017, 5.8 million Americans delayed medical care because they did not have transportation, according to social scientist and researcher Mary Katherine Wolfe of the University of North Carolina at Chapel Hill. That’s equivalent to the entire population of Colorado having to go without medical care.

If transportation to and from appointments and pharmacy pick-ups isn’t available, seniors won’t start and stay on treatment and many will face greater health challenges. Amid a global pandemic, the need for safe and reliable transport is even more urgent.  This is making charitable patient assistance programs even more essential, but more help is needed.