Beginning June 26 at 5:30pm ET, PAN’s call center and portals will be closed as we transition to the new unified TotalAssist program. We encourage you to complete any enrollments, grant management tasks, or time-sensitive claim submissions prior to June 26. (Note, our contact center will also be closed on Friday, June 19 in observance of Juneteenth.)
Our new call center and TotalAssist portals will be available again starting July 1 at 8:30am ET. All active and recently expired (January 1, 2026, or later) PAN legacy grant information will be available again on July 1 via the TotalAssist portal. The new portal can be found at TotalAssist.org. The call center can be reached by calling toll free, 866-512-3861.
Diagnosis codes
ICD-10: C90.00, C90.01, C90.02, C90.10, C90.11, C90.12
About the disease
Multiple myeloma, also known as Kahler’s disease and myelomatosis, is a type of a cancer that causes plasma cells to accumulate in the bone marrow, crowding out healthy cells. It affects the circulatory system. Subtypes include plasma cell leukemia, an aggressive form of multiple myeloma.
Source: National Institutes of Health
More patient support
We encourage everyone, eligible or not, to sign up for FundFinder alerts and connect with other patient resources.
Help articles for providers
-
Subscribe to news
Sign up to receive PAN news, from helpful articles to action alerts.
Subscribe today -
-