Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Out-of-pocket costs concerns at the start of the year for seniors on Medicare

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

Executive Summary

In February 2021, Morning Consult conducted a national survey of 1,000 seniors on Medicare taking prescription drugs with one or more chronic conditions. The survey aimed to understand their top healthcare costs concerns, the impact of healthcare costs when beneficiaries had not yet met their annual deductible, and their confidence in paying for healthcare through the rest of the year. Data was also tracked from a similar survey conducted in February 2020 to see how these measures shifted over the past year.