Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Transportation assistance survey findings and report

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

In fall 2019, PAN distributed a transportation assistance survey to understand whether people with serious illnesses face transportation barriers that impede their ability to make medical appointments and pick up prescriptions. Findings from the survey reveal a gap that we’re working to bridge.

Read the full report (pdf 886.98 KB)

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