Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

COVID-19: The impact on Medicare beneficiaries

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

The COVID-19 pandemic has impacted the lives of all Americans, but the virus has hit older adults especially hard. Now is the time to recognize that COVID-19 will impose added out-of-pocket cost burdens on economically vulnerable seniors who were already struggling with healthcare costs. This report explores how the virus will ultimately impact Medicare beneficiaries.

The PAN Foundation believes that Medicare beneficiaries’ out-of-pocket prescription drug costs should be capped and distributed more evenly over the course of the benefit year, and that these costs should not prevent beneficiaries from accessing needed treatments. It is critically important that policies that are developed and implemented in response to the COVID-19 crisis should not impose additional out-of-pocket cost burdens on economically vulnerable Medicare beneficiaries.