Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Patient Advocate Foundation leadership appointments take effect following strategic nonprofit merger   

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

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HAMPTON, VA, July 1, 2026—Patient Advocate Foundation today announced that its planned leadership appointments are now in effect, with Alan J. Balch, PhD, serving as Executive Chair and Kevin L. Hagan serving as Chief Executive Officer. 

These leadership appointments mark a significant milestone in the strategic merger of Patient Advocate Foundation and PAN Foundation to establish the nation’s most comprehensive healthcare access charity dedicated to helping people with serious illnesses navigate, access, and afford care, while improving the healthcare system for all.  

As Executive Chair, in addition to leading the Board and providing strategic organizational oversight, Dr. Balch will remain actively involved in advancing the organization’s work, focusing on health-systems change for low- and middle- income patients and communities through person-centered care, clinical trials, health economics and outcomes research, patient engagement, and patient experience data.   

As CEO, Hagan will lead the organization’s strategic vision, integration efforts, and program expansion while driving growth, spearheading innovation, and cultivating strong partnerships—ensuring the combined organization continues to scale its impact for patients nationwide. 

Read the full announcement at uniting.patientadvocate.org