Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

PAN’s Center for Patient Research polling featured in Pharmaceutical Commerce article on Medicare reform awareness

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

Photo of panelists on stage, credit to Nicholas Saraceno
Image credit: Nicholas Saraceno, Pharmaceutical Commerce

On January 1, 2025, two new Medicare Part D reforms went into effect as a result of the Inflation Reduction Act–an annual out-of-pocket cap on prescription medication costs and the Medicare Prescription Payment Plan. Despite new polling that shows increased awareness of these reforms when compared to fall 2024, recent polling from the PAN Foundation’s Center for Patient Research points to the need for more education and outreach.

This story from Pharmaceutical Commerce highlights a PAN Foundation mainstage panel session at Informa PAP USA where findings from our Center for Patient Research national poll were unveiled. The article features quotes from PAN’s Chief Mission Officer, Amy Niles, and Patient and Family Advisory Council member, Bill Allen, and they and their fellow panelists emphasize the need for more education about these critical new changes.