Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

Kiplinger: Surprise medical bills are coming to an end

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

Starting next year, out-of-network health care providers can no longer ambush patients with an unexpected, exorbitant bill. Instead, doctors will need a patient’s consent first to charge an out-of-network rate. Dan Klein, President and CEO of the PAN Foundation, spoke with Kiplinger about surprise medical bills and their negative impact on patients.

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