Important: Patient Advocate Foundation’s TotalAssist program launches on July 1. Whether you’re a new patient, or you’re currently receiving assistance from Patient Advocate Foundation or PAN Foundation, visit our TotalAssist.org website to learn more about next steps, get helpful information, and access your portal account. Starting July 1, the call center can be reached by calling toll free, 866-512-3861 from 8:30am to 5:30pm ET.

The benefits of smoothing out-of-pocket costs for Medicare beneficiaries

Information about this website: Following the March 2026 merger of Patient Advocate Foundation and the PAN Foundation, this website is now a part of Patient Advocate Foundation and remains active during our website transition.

Where to find information during our transition:

In July 2020, the PAN Foundation along with the Berkeley Research Group surveyed 8,000 Medicare beneficiaries about Medicare affordability, caps on out-of-pocket costs in Medicare Part D, and their experience with charitable financial assistance.

The survey provided new insights into the benefits of smoothing out-of-pocket costs throughout the year with a monthly cap compared to an annual cap for Medicare beneficiaries with high Part D drug costs.